Fernie | Panorama | Invermere | Windermere | Kimberley | Fairmont | RAdium | Calgary
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Frequently Asked Questions
Please read our FAQ before sending us a message
After selecting your dates, on the listings page, look for the "Filter" in the top right. From here you can select the city / destination you want to see listings from.
All reservations are NON REFUNDABLE. Depending on the circumstances, there may be flexibility such as credits, discounts, or modifications. Please reach out to see what solutions we may be able to offer you.
The modest service fee helps cover the costs of our website, credit card fees and is less than you would pay on other channels like Airbnb, VRBO and Booking.com. From time to time we also offer discount codes to our club members that can result in savings even greater than the service fee!
A fully refundable damage deposit of $500 is required to be paid via your guest portal in advance of receiving check in instructions. We also offer a "Damage Waiver" option which is non refundable, and covers up to $1000 in accidental damages.